Policies
ACCEPTED PAYMENT METHODS

We will accept all major credit cards (Visa, Mastercard, American Express, Discover).  
We also will accept Paypal, money orders and personal/business checks.  Please
allow 10-14 business days for personal/business checks to clear.  We will not send
out any products without a cleared payment.  Any questions, give us a call
800.916.9473.




SHIPPING

FREE SHIPPING & No Sales Tax
applies to 48 states.  If you have any questions
about shipping please call 800.916.9473. No Sales Tax Applies to 49 States. Tax will
be charged to residents who live in the State of Illinois.
Free Shipping includes all
orders over $200.00. Some items can not be shipped due to emission regulation or
manufacturers policies.

Orders going to west coast via FREIGHT can take 5 to 10 days to arrive.
Please make note of this when placing your order.

On most items we will pay the shipping excluding Hawaii & Alaska. For smaller
accessories or parts the buyer will pay the shipping or the item will say otherwise.

Orders are processed Monday through Sunday, from 8AM to 6PM. Most orders
received during this time are shipped within 24 hours.

Orders are shipped via Fed-Ex. Click here for information regarding Fed-Ex's policies.
Other Trucking companies are also used. For more questions, please contact us.
Shipping charges are non-refundable

Shipping Insurance: It is required to have insurance when placing an order with our
company. It protects your order against loss or damage during shipping. Insurance will
automatically be added to your order. If you have any questions, please contact us.

WARRANTY & RETURNS

For all unused / non-damaged returned items in original condition, in original the
packaging with all original documents
within 30 days of original purchase date,
there is a 15% restocking fee on the item price (15 percent fee does not apply to cost
of shipping/insurance). For used / non-damaged returned items in original condition,
in original packaging
within 15 days from original purchase date, with all original
documents, there is a 25% restocking fee on the item price (restocking fees do not
apply to cost of shipping/insurance).
Shipping & insurance charges are
non-refundable
. Buyer is responsible for all freight charges, of shipping product to
buyer and shipping product back. We, at Wise Equipment can assist in return
shipping and arrangements. Refund will be provided to the buyer within 5 business
days from receipt of item. Exchanges: There is no restocking fee on exchanged items,
provided the item is unused, and in original condition with all applicable parts,
packaging, manuals, etc. Shipping is non-refundable. Buyer is responsible for all
freight charges, of shipping product to buyer and shipping product back. We, at Wise
Equipment can assist in return shipping and arrangements. NOTE: You must call to
receive a return goods authorization number before you can send any products back.
Call us with any questions 800.916.9473.

Pricing

Due to HONDA's policy we are not able to list our sales prices on the Internet. Please
call with any questions. 800.916.9473
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Chainsaws
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compactors
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Edgers
Generators
Generator Accessories
Grills
Hedge Trimmers
Lawnmowers
Leaf Blowers
Pole Saws
SaltSpreaders/Spreaders
Snowblowers
Snow Blower Accessories
Sprayers/Augers
Lasers
Trimmers
Tillers
Tractors
Water Pumps
ZTRs
Miscellaneous

Store Link
freeship
Showroom Location
Wise Equipment & Rental, Inc
1475 Rodenburg Rd
Schaumburg, Illinois 60193
Local: 847.895.5555
Toll Free: 800.916.9473
Showroom/Store Hours (CST)
Monday - 9am - 7pm
Tuesday - Friday 9am - 6pm
Saturday - 9am - 5pm
Sunday - 9am - 4pm
Phone Hours(CST)
Monday - Friday 7:30 am to 7:30 pm
Saturday & Sunday - 8:00am to 5:00pm
Policies:
Accepted Payments
Shipping
Shipping Insurance
Returns & Warranty